Thursday, August 11, 2011

Frugal Forum August 11 Column and Extras

When you make a purchase whether it is a small purchase like a phone or larger purchase like a television if it doesn’t work or do what it is supposed to do you should get your money back. You should always know the stores return policy before purchasing anything. Believe it or not some people don’t go back to the store with the defective product. What I tell people all the time is a store generally wants to have you as a customer so they will do whatever they can to make you happy. Don’t try to scam the store; if you dropped it you own it. I would check with my credit card company to see what warrantee policies they have, some will get your money back in a specified amount of days even if you dropped it. Keep your cool. When you are confronting the salesperson whether it is in person or on the phone getting angry will only make the situation worst. Just stick to the facts and be respectful. The sooner you complain, the better your chance of getting a refund or resolving the problem. Do you belong to any “best customer” or rewards programs that the company offers? If they see that you a loyal customer you could get special treatment. Know what it is going to take for you to feel right about the situation. If the salesperson says “What can I do set this right?” know what compensation you are looking for. First ask the company what they are willing to offer then make your counteroffer. Keeping records of your purchase is a key element of getting your money back. Holding on to your receipts or any other paper will only help. Keep a record of who you spoke to on the phone, what they said, when they said it and what actually happened. If nothing comes of this write a firm but polite short letter to the CEO. If you don’t hear back in a month, call or write again to follow up. As a last resort, file your complaint with the BBB (, which will forward your grievance to the company and may act as a mediator. Because unresolved disputes become part of public record, the company is motivated to cooperate.

I use the above philosophy even when it comes to coupons. Each store has their own coupon policy that they post on their website. I print it out just to reference when I am told I cannot use a certain coupon. There have been situations where I have been wrong or where the manager just won’t accept a coupon so I put the product back and calmly walk away. I do want to state that most of the time all my area stores really want you to be happy and come back again. Here are a few tips to make your checkout an uneventful experience.

1. Any Internet coupon should be legible.

2. Coupons have to say Manufacturer coupon or store coupon on the top.

3. Must have a valid remit address for the manufacturer.

4. Must have a scannable bar code.

5. Must have an expiration date.

6. Internet coupons can be printed just in black and white. (save money on your color cartridges)

Rebate deals:

Purina Pet Gear Training Pads 20 count full purchase mail-in-rebate

Buy any two Welch’s Spreadsand receive a FREE sandwich keeper.

Buy any three Scotch-Brite Botanical Disinfecting Wipes and get one of them free.

Purchase any three Band-Aid Bandages, Neosporin, Listerine anticavity mouthwash and Reach kids toothbrush receive a free Phineas and Ferb Pencil Case.

Receive a free movie ticket when you enter two codes from any two specially marked boxes of General Mills cereal.

Buy any three products from these participating brands: Band-Aid, Johnson & Johnson Red Cross Brand, Neosporin, and Benadryl send in UPC bar codes from packages to receive a free First Aid Kit.

Purchase $50 worth of Olay Facial Cleansers get a mail in rebate for $20.

Stay for at least one night a paying guest at any participating KOA in August and receive one additional night during that stay absolutely free. /

Order your 2012 Women’s Health Calendar. The calendar provides information on women’s risk factors, ways to take charge of your health and information about common health concerns.

Take the Pledge of Health and Happiness by eating more fruit and Edible Arrangements will give a free Pineapple Pop to celebrate.

The National Institute of Diabetes and Digestive and Kidney Diseases is giving away a free Diabetes Motivational Refrigerator Magnet

Walgreens is offering their photo deal of a day. Check out the rest of the week’s photo deals.

American Express is giving you the opportunity to get dollar credits awarded to you when you use your card at selected places.

Join Offermatic and connect a credit card to your account you will then receive offers to shop at selected stores and receive cash back directly to your card.

A Matter of Balance class offered at Fayette County Extension Service, 1140 Red Mile Place. This award winning program is designed to manage falls and increase activity levels for older adults. The program is 8 sessions, each session is 2 hours and FREE. Limit to 20 participants starting on September 1 and ending October 27. Call (859) 257-5582 to register.

Join Chick-fil-A for Fairy Tale Night 5pm to 7pm where they will treat your child to a horse drawn carriage ride, pictures with Cow, Miss Kentucky or Prince Charming and a great meal. Children under 12 will receive FREE Chick-fil-A Nuggets Kid’s Meal (4 piece) with purchase of any meal. The Horse Drawn Carriage Ride (limo ride) will only be available at Fayette Mall. August 15th at Hamburg, August 16th at Turfland, August 18th at Nicholasville Road, August 22nd at Richmond Centre, August 23rd at Fayette Mall and August 28th at Georgetown.

From August 8-September 8 T.G.I. Friday’s will be collecting non-perishable pet toys, treats and items for the Lexington Humane Society. Consumers who donate receive a free appetizer upon donation.

Phillip Gall’s on E. New Circle Road is having a movie night Thursday, August 25 from 7pm to 9pm. They will be showing the 1966 Bruce Brown’s surfing documentary “The Endless Summer”. Get 15% during the event and cool door prizes and umbrella drinks.

Lexington Healing Arts Academy offers every second Saturday of the month a free Personal Fitness and Nutrition Class. Learn the 12 steps that take an overall look at the physical and nutritional aspects of the body. Check out their website for more information and other free classes offered.

Free subscription to Salt Water Sportsman magazine

Free tape measure at CottonWork

Free sample of Rachael Ray Nutrish just 6 premium dog food

Free 9 issues of Sailing World Magazine

Free Spin Magazine subscription

Like Denizen Jeans on their website to get rebates, gift cards or free jeans. These jeans are sold exclusive to Target. They are on sale for $19.99. Some people won free jeans , I only received a $3 mail in rebate but I checked out the jeans and they were good quality.

Pre-order your Trick or Treat Unicef collection boxes for Halloween. They will also send additional material like door hangers, stickers and decorations to help with you collecting.

Today only Dairy Queen will donate $1 to the Children’s Miracle Network Hospital for each Blizzard Treat sold. Treat your family to some special tonight plus give back to a wonderful cause.

This weekend Directv is offering free preview of Cinemax. If you have Dish Network I would check it out to see if they are participating also. Starting today through August 14th.

Join Pink Nation at Victoria Secrets or if you are a member get a coupon for free Mini Mist with any PINK purchase.

Like Schick on their facebook page to print out high value $3 coupon for Schick Extreme 3 razors

Today through Saturday get 50% off Collage Curved Glass Prints at Walgreens just enter promotional code BRIGHTPIC at checkout.

Free Blockbuster Express codes:

Good through 8/12:


Good through 8/15:


$15 off $45 purchase at Yankee Candle Stores or online use HAP15 promotional code

Today’s Save More deal is $8 for Teeth Whitening Pen ($29.99 value) if you haven’t signed up yet do so today and get a credit for $10 on your account making this deal free. I have ordered other items and had no problems. What this site does is you buy the voucher with your credits then it will tell you when the voucher is in your account which will allow you to go to the products website with voucher’s code to purchase item some time you do have to pay for the shipping. Nice gift to give someone.

Free subscription to Cruise Travel

Free Cancer Project’s Recipe Bookmarks

Sign up for Mobile Coupons sent right to your phone from JCPenney. I just received one on my phone for $10 off $25 purchases this weekend.

$10 off $50 qualifying purchase at Office Depot

Free sample of Flexitol Therapeutics Foot care item (look on the left of the website)

Free book club kit from Kerry Gold

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